Happy training

For Business

If you want to improve face to face verbal communications, your ability to understand others and build relationships with clients, colleagues, bosses and employees then this is for you.

 Whether it’s a keynote or training session, Dale’s programs are bold, lively and practical. If it’s for business her programs will help you improve your communications, teamwork and confidence.

With more than 30 years of combined experience in the corporate world and the personal development field, Dale offers practical daily solutions that you can use immediately to make all of your relationships great relationships.

“As a Master Trainer certified through Personality Insights Dale understands and teaches the Model of Human Behaviour to her business clients. I have seen her in action, doing presentations and she brings a lot of excitement and enthusiasm to a room full of people.” – Dr. Robert A. Rohm, Ph.D, President – Personality Insights, Inc.

 The Finish Line Formula™ PQ + LQ + EQ = SQ

(because to achieve any goal you need to cross the finish line)

 For business owners, team leaders, employees and professionals who want it all – communicating to connect, creating long-lasting and meaningful business relationships/partnerships, saving time and money and boosting sales. Be the boss people want to work for, design the team everyone wants to be on and interact with purpose for results.

Relationships are easier when you have the right tools to make that happen.  This comprehensive program is fun, interactive and gives you everything you need for success.

There are 3 components to this program – PQ, LQ, EQ

PQ – Personality Quotient

Discover your unique personality, communication and decision-making styles. You’ll gain a better understanding of why you do what you do, learn to read other people’s styles and communicate with them in their preferred approach so that you can avoid misunderstandings, unmet expectations and tension.

LQ – Leadership Quotient

Gain insight into how you prefer to lead. Get the tools to easily and effectively motivate your team so that you can easily adapt your style to any situation, discover your team members’ internal and external motivators, understand how and why you connect and build relationships with others. You’ll also get cues and clues for dealing with each of your team members successfully.

EQ – Emotional Quotient

This puts the final touch to your interpersonal skills. Make better decisions by understanding the role your emotions play in your decision making and problem solving. You’ll walk away feeling confident, more relaxed and mentally prepared to handle any difficult situation.

Stand-alone Workshops

Can you hear me now?

For managers, employees, sales reps and team leaders who want to prevent misunderstandings, create an atmosphere of trust and understanding and get more sales.

In this interactive session you’ll discover which type of listener you are and learn about other groups of listeners. You’ll get tips on how to be a more effective listener, understand other’s needs and how best to deal with each listening type so you can be heard.

In this session you will:

  • Learn the 7 Types of Listeners
  • Discover your personal listening style
  • Learn how to work with each kind of listener
  • Gain a better understanding of your customers
  • Uncover some of the listening roadblocks and how to bypass them

Start now to get the most out of your listening skills.

5 Keys to Powerful Team Dynamics

For business owners, managers and leaders at all levels who want to build on personality differences and strengths as well as how to design a more cohesive team.

This interactive session focuses on developing solid communication skills that you and your team can use right away to connect with team members. Learning is accomplished through different activities. Everyone will leave with a personal action plan that can be put to use right away to enhance your team.

In this workshop you will:

  • Discover each team member’s personality style, strengths and challenges
  • Understand, celebrate and utilize what each member brings to the table
  • Develop strategies to better connect with each other
  • Get Results: enhance team morale and productivity, lower stress levels and limit misunderstandings

Let’s talk when you’re ready to elevate your team.


I Appreciate You

For managers, team leaders, business owners and professionals who want to generate a more positive work environment, improve your ability to show true appreciation to your team members and colleagues and inspire your workplace to be more encouraging and productive.

Studies show that employee recognition is the key to keeping your best people. Managers may feel they are giving recognition and yet employees aren’t feeling valued. Be the person who keeps your best people by identifying the specific ways each person on your team wants to be appreciated.

In this workshop will:

  • Discover the easiest way to express appreciation to anyone
  • Learn how and when to show appreciation
  • Tap into each person’s preferred appreciation style

This workshop is based on the book “The 5 Languages of Appreciation in the Workplace”

Connect with me to find out how this can benefit you.

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